Privacy Policy

Effective: 01/01/2024

Nanjing Solidot Electronic Technology Co., Ltd ("we," "our," or "us") respects your privacy and is committed to transparently managing your personal data. This policy governs how we handle information collected through [website domain] (the "Site") and applies to all users globally.

1. Information Collection

We collect data through three primary channels:

  • Voluntary Submissions: When you create accounts, place orders, or contact us, we collect identifiers (name, email, phone), commercial records (transaction history), and professional details (company affiliation).
  • Automated Technologies: Cookies and tracking tools capture device identifiers (IP address, MAC address), browsing patterns (pages viewed, session duration), and geolocation data (approximate region based on IP).
  • Third-Party Integrations: Payment processors (e.g., PayPal, Stripe) and social platforms (e.g., LinkedIn) share data per your authorization.
2. Purpose of Processing

Your information enables us to:

  • Execute purchase agreements and deliver products/services
  • Maintain contractual communications (order confirmations, shipping updates)
  • Develop personalized features using machine learning algorithms
  • Conduct A/B testing for UX optimization
  • Generate aggregated analytics for business intelligence
  • Mitigate cybersecurity risks through anomaly detection
  • Comply with export control and anti-money laundering regulations
3. Legal Basis for Processing

We process data under:

  • Contractual Necessity: To fulfill orders and maintain user accounts
  • Legitimate Interests: Fraud prevention, network security, and direct marketing
  • Legal Obligations: Tax reporting and regulatory compliance
  • Consent: For non-essential cookies and promotional communications (revocable anytime)
4. Data Recipients

Information is disclosed to:

  • Operational Partners: Payment gateways (encrypted card data only), logistics providers (DHL/FedEx for shipping), and cloud infrastructure vendors (AWS/阿里云 under DPAs).
  • Corporate Affiliates: Subsidiaries involved in R&D or customer support.
  • Judicial Authorities: When compelled by valid legal process or to protect vital interests.
5. Your Rights & Choices

Under applicable privacy laws, you may:

  • Request access to your data profile
  • Rectify inaccurate or incomplete records
  • Erase data under "right to be forgotten" provisions
  • Restrict processing during dispute resolution
  • Receive machine-readable data copies (GDPR Article 20)
  • Opt out of targeted advertising (CCPA "Do Not Sell")
  • Withdraw consent without retroactive penalty

Submit requests via [contact@solidot.io]with "Data Subject Request" in the subject line. We respond within 30 calendar days; complex cases may extend to 60 days with notification.

6. Cross-Border Transfers

Data may be transferred to jurisdictions outside your residence. We enforce safeguards including:

  • EU-US DPF certifications for US-bound transfers
  • China SCCs for intra-group data flows
  • Third-party vendor audits against ISO 27001 standards
7. Retention Framework
Data CategoryRetention Period
Account Profiles3 years post-account closure
Transaction Records7 years (tax compliance)
Server Logs12 months (security forensics)
Marketing Consent2 years from last interaction
8. Children's Data Protection

We do not knowingly collect data from minors under 16. Suspected underage submissions will be purged within 72 hours of identification.

9. Cookie Management
  • Essential Cookies: Always active (site functionality)
  • Analytical Cookies: Toggle via cookie banner (Matomo/Google Analytics)
  • Advertising Cookies: Disabled by default; opt-in required

Adjust settings through our cookie consent manager or browser configurations (Chrome: Settings > Privacy; Firefox: Options > Privacy & Security).

10. Policy Amendments

Material changes (e.g., new data uses, third-party sharing) will be:

  • Highlighted in bold for 30 days post-update
  • Announced via registered users' email 15 days pre-effective date
  • Archived [here] for historical reference
11. Dispute Resolution

Contact our Data Protection Officer (DPO) at:

EU/UK residents may lodge complaints with their national supervisory authority. California consumers can contact the California Attorney General.